Infomation

Nation Up North ApS

Nordsøvej 8

2150 Nordhavn

CVR: 38581481

Payment

Nation Up North ApS receives online payments with Visa / Dankort, Visa, Mastercard, Mobilepay Online. Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or indicated by your order.

All amounts on the website are inclusive of VAT. The website uses the following currencies for pricing: Denmark – Kroner (DKK)

Nation Up North ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and can not be read by other third parties. Nation Up North ApS’s own website also uses encryption with SSL protocol.

Delivery

Delivery time for your order in Denmark is 1-3 business days.

Nation Up North ApS sends goods through the following freight company in Denmark: PostNord. Delays caused by the freight company are not Nation Up North’s responsibility. Nation Up North ApS. reserves the right to change shipping rates.

Packages abroad: Email us, we’ll find the price and an estimated shipping time.

Shipping time depend on local conditions and can not be guaranteed precisely beyond the terms of trade of the shipping company. Additional costs in connection with parcels shipped abroad are not held by Nation Up North ApS

You will always receive a track number for tracking of your package from our warehouse to your address.

Cancellation

A full return of 14 days will be given to goods purchased on the website unless otherwise agreed or indicated by your order. The 14-day period starts on the day the order is delivered. Any return costs are yours. Request for cancellation must be notified to us no later than 14 days after the delivery and be received within 14 days after we are informed of your use of the cancellation right. Desires for the right of withdrawal must be sent to mail info@nationupnorth.com. The notice must clearly state your wish for the right of withdrawal.

Product status when returned

You are responsible for the deterioration of the value of the product due to handling other than what is necessary to determine the nature, characteristics and function of the item. This means that you must try the item in the same way as if you were shopping in a physical store. If the product is tested in addition to what is described above, it is considered as used and of impaired value. This means that, in case of withdrawal of the purchase, you will receive a smaller amount or none of the purchase amount. It is up to Nation Up North ApS to assess the condition of the product.

Warranty

A 2-year warranty is granted on products in accordance with the Danish Procurement Act. The warranty applies to all errors in materials and fabrication. Complaint concerning Errors and omissions must be notified to Nation Up North ApS in a timely manner after receipt of the goods. Here, max. two months as reasonable time unless otherwise agreed. We refund reasonable shipping costs. The complaint waives for improper or unusual operation of the product. Nation Up North ApS covers the return costs reasonably. Upon return, the company is contacted:

Nation Up North ApS.

Nordsøvej 8

2150, Nordhavn

CVR: 38581481